Marketing That Works

How to Find Marketing Activities that Actually Work

April 06, 20267 min read

How to Find Marketing Activities that Actually Work

Most business owners do not have a marketing problem as much as they have a discipline problem. They keep piling on tactics, reacting to noise, and calling it strategy, when what they really need is a simple way to identify what is actually producing results and keep hunting for something better.

That is one of the reasons marketing becomes so expensive. Not because owners do not care. Not because they are lazy. Because they keep changing things without a standard, without a scoreboard, and without the discipline to let one result teach them what to do next.

Years ago, a mentor of mine named Carl Bromer taught me a principle that shaped far more than my approach to sales. Carl was a brilliant sales trainer and a dear friend, and he had a way of reducing complicated things to one line you could not forget. He used to say, "By definition, there can only be one best. The trick is to always be looking for it.

At the time, he was teaching me how to break the sales process into component parts and improve each part on purpose. Not guess at it. Not talk around it. Improve it. If one approach to opening a conversation worked better, that became the standard until something better beat it. If one way of handling objections produced a stronger result, that became the current best until another approach proved itself.

Over time, that habit stopped being something I used only in sales. It started shaping how I looked at marketing, operations, leadership, and eventually life itself. Once you learn to look for the current best and then challenge it, you stop confusing activity with progress.

Marketing Is Not a Fog

Most owners treat marketing like one large category. They say things like, "Our marketing is not working," when what they really mean is they do not know which part is working, which part is failing, and which part has never been measured honestly.

That matters, because marketing is not one thing. It is a collection of activities. Prospecting emails. Referral requests. Follow up sequences. Direct mail. Educational content. Landing pages. Calls to action. Offers. Messaging. Each of those can be isolated. Each of those can be measured. Each of those can be improved.

If you do not break marketing into parts, you will keep making emotional decisions. You will abandon things too early, stick with weak ideas too long, and spend money based on whoever had the strongest opinion in the room that week. That is not strategy. That is drift.

The first step is simple. Stop talking about marketing as if it is a mystery. Break it into the specific activities that create movement. Name them. Separate them. Then you can start learning.

Every Activity Needs a Scoreboard

Once you identify the component parts, you need a performance metric for each one. If you skip that step, you are right back in the fog.

One of the biggest mistakes owners make is measuring too many things at once. They look at clicks, views, likes, replies, meetings, pipeline, and revenue all in one breath, and then wonder why they still do not know what is working. The problem is not lack of data. It is lack of clarity.

A useful metric is one that tells the truth about the activity you are testing. If you are testing outbound email, maybe the metric is booked conversations. If you are testing referral asks, maybe the metric is qualified introductions. If you are testing a landing page, maybe the metric is completed forms from the right kind of prospect.

The point is not to create a complicated dashboard. The point is to make it hard to lie to yourself. A metric gives reality a vote.

Without that, owners do what owners under pressure often do. They mistake motion for traction. The team stays busy. Money keeps going out. And nobody can say, with any real confidence, what deserves more investment.

Find the Current Winner, Then Challenge It

This is where most people stop too soon. They find something that works and assume the search is over.

It is not.

The best-performing campaign, message, channel, or offer should become the current standard. That is all. It is the one to beat. It is the current winner, not the final answer.

That distinction matters. When owners fall in love with a tactic, they stop learning. They keep feeding the same channel, using the same message, and defending the same approach long after the market has changed. The result is predictable. Performance softens, costs rise, and the business slowly loses sharpness without understanding why.

Carl's principle guards against that kind of complacency. There can only be one best. But the best is always temporary. Your job is to find today's winner, document why it won, and then send challengers after it.

That is the discipline. Not chasing novelty for its own sake. Not changing things because you are bored. Creating an honest competition around results.

The Operating Rhythm That Changes Everything

For a business owner, the practical rhythm is not complicated. Start with five activities or five variations worth testing. Give each one a fair chance. Measure the result against the same standard. Declare the winner. Then keep the winner in place until something better takes the hill.

That might mean testing five different follow up approaches. It might mean testing five subject lines. It might mean comparing referral asks against direct outreach, educational content, strategic partnerships, and reactivation of old relationships. The specific activities matter less than the discipline behind the test.

Establish a baseline. Try to beat it. Document what worked. Try to beat it again.

That simple cycle is where real marketing improvement comes from. Not inspiration. Not endless brainstorming. Not the illusion that one day you will finally stumble onto the perfect campaign and be done.

Years ago, when I decided to run my first 5K, I had never really run before. On the first day, I was out of breath trying to get around the block. It did not feel impressive. It did not feel efficient. It certainly did not feel like mastery. But it gave me a baseline.

That is how improvement usually works. It often feels awkward before it feels effective. It often looks small before it compounds. The people who keep improving are rarely the people waiting for a breakthrough feeling. They are the people willing to measure where they are, make an adjustment, and keep going.

What Documentation Makes Possible

None of this compounds if you do not write it down.

If your team runs tests but never captures the lesson, you will repeat the same mistakes under different names. You will waste time rehashing old ideas. You will lose knowledge every time a team member changes roles or leaves.

Documentation is what turns marketing from a series of disconnected efforts into an operating system. What did you test? What metric did you use? What won? Why do you think it won? What should be challenged next? Those are not academic questions. They are how a company learns.

This is also where the broader business lesson starts to emerge. Owners who document and improve marketing well usually start seeing the same opportunity elsewhere. Sales conversations can be broken into parts. Fulfillment can be broken into parts. Hiring, onboarding, reporting, handoffs, pricing, collections, all of it can be examined with the same mindset.

That does not mean you reduce leadership to spreadsheets. It means you stop accepting vagueness where clarity is possible.

This Is Bigger Than Marketing

The reason I like this framework so much is not just that it helps a company market better. It trains the owner to think better.

You start noticing where you have been casual. You start seeing where the company is reacting instead of operating. You begin to understand that structure creates freedom, and that disciplined measurement is not bureaucracy. It is stewardship.

A lot of owners say they want growth, but what they really want is relief. They want marketing to work, sales to stabilize, and the burden of constant uncertainty to lift a little. That does not happen because you find a magic tactic. It happens because you build a repeatable way to discover what works, keep what works, and keep improving it until something better proves itself.

That is what Carl gave me all those years ago. Not a slogan. A way of thinking.

There can only be one best. Your job is to find it. Then go hunt down a better one.

If this is the kind of practical founder conversation you want more of, spend some time at thedavidrobertson.com and subscribe to Founder's Memo. That is where I write about the systems, decisions, and realities that shape companies worth building.

David Robertson is a private equity investor, speaker, and business mentor to CEOs around the world.

He is a Senior Business Consultant with ISI, North America’s largest consulting firm, and since 2011 has coached more than 200 founders, from solo operators to national companies exceeding $30 million in revenue. His work has been trusted by Forbes Councils, Fast Company, and Chet Holmes International, and multiple clients under his leadership have ranked on the Inc. 5000 list of America’s Fastest Growing Companies.

In everything he builds, invests in, and teaches, David has given Jesus Christ controlling equity interest.

David J. Robertson

David Robertson is a private equity investor, speaker, and business mentor to CEOs around the world. He is a Senior Business Consultant with ISI, North America’s largest consulting firm, and since 2011 has coached more than 200 founders, from solo operators to national companies exceeding $30 million in revenue. His work has been trusted by Forbes Councils, Fast Company, and Chet Holmes International, and multiple clients under his leadership have ranked on the Inc. 5000 list of America’s Fastest Growing Companies. In everything he builds, invests in, and teaches, David has given Jesus Christ controlling equity interest.

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