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David Robertson, Kingdom Business Coach


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Breaking the Bottleneck

Unlocking Growth: The Essential Shift from Problem-Solver to Delegator

July 10, 20244 min read

As a business owner, you've likely built your company by being a master problem-solver. Your ability to identify issues, devise solutions, and implement changes has been the cornerstone of your success. However, as your business grows, this very strength can become a significant hindrance. To propel your business to the next level, your source of significance and identity must evolve from being great at solving problems to being exceptional at delegating authority.

The Limitations of the Problem-Solver Identity

In the early stages of a business, a hands-on approach is often necessary. The owner is the go-to person for every challenge, from strategic decisions to daily operations. This approach works well when the company is small, but as it grows, it becomes unsustainable.

Holding onto the problem-solver identity means you're likely to micromanage and keep critical tasks within your control. This behavior can stifle your team’s growth, limit innovation, and create a bottleneck in your company's operations. If you don't change your identity around this issue, you will hold your company back from reaching its full potential.

Embracing the Delegator Mindset

Transitioning from problem-solver to delegator is not about relinquishing control but about empowering your team to take ownership of their roles. It involves trusting your employees to handle responsibilities and make decisions, allowing you to focus on strategic growth and long-term vision.

Why Delegation is Crucial for Growth

  1. Scalability: Delegating tasks enables your company to scale efficiently. When you distribute responsibilities, you free up your time to focus on growth strategies, market expansion, and innovation.

  2. Employee Development: Delegating authority fosters a culture of trust and development. Your employees gain confidence, enhance their skills, and become more invested in the company’s success.

  3. Operational Efficiency: By delegating, you reduce bottlenecks and streamline operations. Decision-making becomes faster, and processes become more efficient, driving overall productivity.

The Risks of Clinging to Problem-Solving

Failing to transition to a delegator role will invariably stymie your company’s growth. When you are the sole problem-solver, you become a single point of failure. Your company’s progress becomes tied to your availability and capacity to handle issues. This not only limits growth but also increases the risk of burnout for you.

Moreover, an inability to delegate effectively can lead to high employee turnover. Talented individuals seek opportunities where they can grow and contribute meaningfully. If they feel restricted or undervalued due to micromanagement, they are likely to leave for environments where they can thrive.

Steps to Becoming an Effective Delegator

  1. Be Honest with Yourself: Growing from problem-solver to delegator is not comfortable. You must be willing to sacrifice the feelings of importance and significance that come from being the only one with the solution to everyone’s problem. That willingness requires your honesty and vulnerability with yourself.

  2. Build a Trustworthy Team: Hire individuals whose skills complement your vision. Invest in their training and development to ensure they are equipped to handle delegated tasks.

  3. Define Clear Roles and Responsibilities: Ensure that each team member knows their responsibilities and has the authority to make decisions within their domain. Clarity reduces confusion and empowers employees.

  4. Communicate Effectively: Maintain open lines of communication. Provide feedback, offer support, and celebrate successes to reinforce positive outcomes from delegation.

  5. Let Go of Perfectionism: Accept that tasks may not always be completed exactly as you would do them. Focus on outcomes rather than processes, and give your team the space to learn and grow.

  6. Monitor and Adjust: Regularly review the delegation process. Offer constructive feedback and make adjustments as needed to ensure continued alignment with your business goals.

  7. Be Honest with Your Team: As you begin transforming your role from problem-solving to delegating, initially you will feel vulnerable… even insignificant. This can cause you to temporarily fall back into old habits of problem-solving. Being honest with your team throughout this process allows them to support you and adds accountability.


The transition from being a great problem-solver to an exceptional delegator is a critical shift for any business owner aiming for sustained growth. By evolving your identity and embracing delegation, you unlock the full potential of your team and your company. Remember, clinging to your role as the chief problem-solver will only hold your company back. Embrace the change, delegate with confidence, and watch your business soar to new heights.

As you embark on this journey, recognize that the growth of your business depends on your ability to grow as a leader. Your significance now lies in your ability to build, empower, and trust a team that can take your vision forward. The sooner you make this shift, the sooner you will unlock the true potential of your business.

Disclaimer: This article, originally published by David J. Robertson on TheDavidRobertson.com, is republished with permission. The views expressed are the author's and do not necessarily reflect those of [Republishing Site/Organization]. This content is for informational purposes only and not intended as legal, financial, or professional advice.

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David Robertson, Christian Business Coach

David Robertson is a serial entrepreneur, investor, and coach passionate about Advancing the Kingdom of Christ in business.

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